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FULL SERVICE
TECHNOLOGY SUPPORT

From laptops and desktop systems to networking and cloud services, Thinkmacs can help with every aspect of IT management and support. 

DESKTOP SUPPORT

Expert assistance on-site, over the phone, via screen share or even by chat. Contact Thinkmacs and setup a support session. 

IT SERVICES & ADMINISTRATION

From managing logins and installing applications to server upgrades and custom automation scripts, Thinkmacs can help you specify, procure, administer and maintain the devices and services you rely on daily. 

NETWORKS & COMMUNICATIONS

Thinkmacs designs, installs and maintains all network media along with the devices and services that utilize the connections. Media types include Ethernet, coaxial cable, fiber optics, and wireless. Common devices supported include a wide variety of firewalls, routers, switches, VPN servers, Voice Over IP  phone systems, video conferencing, streaming audio, and remote access tools. 

APPLICATION & FILE SERVERS

Share files and services with co-workers, clients and vendors using a dedicated file server, networked attached storage (NAS) device or web-based application server. Thinkmacs can help you select the right server, setup hosting, configure services and protocols, and manage the operation so that access to shared storage, collaboration tools and web applications are always readily within reach.

DATABASE DEVELOPMENT

Turn data into information using custom applications that work the way you do. Save time and money, and increase the efficiency of your work flow, by building tools that work with you to acheive your goals. Solutions are readily available for applications in contact management, inventory control, project management, manufacturing, construction, retail operations, communications, event and asset management, to name a few. Contact Thinkmacs for more information on how to take advantage of custom database-driven applications for your organization.

CLOUD SERVICES

Put your data and online applications at ready reach with private, public or hybrid cloud services. Applications include file sharing and collaborative workgroup applications, email, shared calendars and address books, group account and password managers, notes-taking and knowledge management tools, and online media storage and streaming. 

STORAGE & BACKUP SYSTEMS

Whether the need is for a bigger disk for a single user or a complete storage array for video proudction, Thinkmacs can help cut through the maze of options to find the right system. Solutions include network attached storage (NAS), disk arrays (RAID), Storage Area Networks (SANs), and disk clusters (JBOD). Backup systems for both on-site and off-site backups are available. Tape drives and removable disk drives simplify continuous backup and archiving. All major file systems including ZFS are supported. 

REPAIRS, UPGRADES & SERVICE

Maintenance services offered by Thinkmacs include system cleaning, software diagnostics, font validation and repair, operating system upgrades, malware removal, hardware diagnostics, individual system backups, data recovery, battery replacements, memory upgrades, hard disk repair and upgrades, and system migration. 

TECHNOLOGY PLANNING

Thinkmacs offers consulting services in technology planning and assessment that addresse issues in system administration, design, staff training, budgeting, procurement, equipment rotation, scheduled maintenance, backup planning and data archiving.